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I have bought 1 month of cc adobe pack but I cannot activate the product they ask me for the serial number!

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I have buy 1 month of cretive cloud pack form adobe website today. I have installed creative cloud installer. I have download Photoshop and illustrator so far but when I open them they ask me the serial number! I cannot find it and I do not posses the redemption code or anything like that! What should i do?

Help me I am very confused..


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