WWWHHHAAAAHAHAHAHAHAHHHHHHH.... Can you tell I am frustrated???? I have 10 collections synced without a glitch, but all of a sudden, for no apparent reason, the last two do not want to sync. AT ALL. It says on desktop they are syncing, I see the syncing animation on ipad, the two collections have showed up on ipad, but that is where it stops. Those two test collections have a total of 9 photographs in them, LRdesktop says that it is syncing 9 photographs, but nothing happens. The animation keeps going, and by now those two collections should have long been on ipad...
So for some reason to me unknown, LR mobile randomly stops working and syncing, and the only option is delete all data so far... Since I have 10 collections that have a total of 2882 photographs in them, I am not very happy to have to delete all data and have to start it all up from scratch again, yet this seems to be the only thing doable to get out of a gridlock...
Major frustration is that I can only reach a call center in India where I presume they are working from a script, and if the problem does not fit the script they can NOT help you. I have now spoken to four people overthere and they all promise to call me back, but of course nobody does call me back.
I have been waiting for a couple of days now, and the suggestion I got in the last call half an hour ago was to wait longer, they are researching it.
Why can I not talk to a guy in England and what if their research takes them 50 days? Who is to say...
It is not acceptable to have to delete all data time after time till mobile decides it has enough, and wants an delete all data again. This is all very confusing for my workflow of course, because in the end I forget which ones I did and which ones not.
I am ready to pull out all my hair... strand by strand. The most frustrating thing is that you can not reach a real live person in England or USA who could actually troubleshoot live... Althoug I can imagine now that the only solution will be delete all data again...
It means that you are never sure whether mobile is going to work or to act up. It seems that if it starts to act up, the whole thing is messed up... It means that for the last four days I had moments of utter happiness followed by utter dispair, the latter on now again, because I seem to spend time that I should be working on photographs on browsing the forums to see if anybody else had that problem and how they solved it.
Is Delete all data really the only way out of gridlock??? Where is Julianne Kost when you need her...
