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Re: "The Importer Encountered a Generic Error"

i've got similiar problem in Master Collection CS6 (but on Windows 7 64bit)
when i r.click > replace with AE comp > set the name of AE file > then nothing happens in AE (nothing appears on timeline, no file in library appear as well)
And now if i quit AE, Pr shows message "the importer reported generic error", BUT if i dont quit AE but just come back to Pr it freezes and crashes.

 

i tried to uninstall AE & Pr, then i uninstalled whole Master Collection CS6 and used Adobe CC Cleaner tool to remove all data, then installed MC CS6 and updated all programs. Didn't work, same issue...

 

please help Adobe!

 

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my computer specs:
Dell Precision M4700

i7 3740QM
32gb RAM
nvidia quadro K1000M
SSD 256gb


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