I'm officially stumped. I tested our Captivate 8 project's HTML5 and Flash output today, and here's what I got:
- The HTML5 audio worked where it was supposed to (not with Firefox or other known browser incompatibilities)
- The Flash audio would work...and then stop working correctly after you visited certain slides in the project.
First, the setup:
The audio is triggered two ways. The primary way is on slide entry, via either an advanced action or a shared action. Or, the user can trigger it via a shape button that's an audio toggle. There's a variable associated with the sound toggle that stores whether the user wants sound or not. (I'm not using the playbar.) When you navigate off the slide (again, using buttons), it stops the triggered audio.
Now, the specifics:
- The part that stops working in the Flash version is the audio that's triggered on slide entry.
- In all cases, you can still trigger the slide's audio via the audio toggle buttons.
- The only commonality, as far as I can tell, is that if you visit a slide where the on slide entry action (that triggers the audio) is a shared action, it stops working. If you go back to a slide where the on slide entry action is an advanced action (not shared), it starts working again.
- I didn't have this problem a couple weeks ago. Recently, my Flash updated to version 15.0.0.152.
Anyone have any ideas? I can't drop the Flash version because I can't get the HTML5 version to play nicely with Firefox, older IE browsers, or (a new problem to me) Chrome 37.
Thanks in advance.