What product did you purchase and where did you purchase it from? I am not sure that Creative Cloud is involved with redemption codes, so you might have some other version. A redemption code is normally used to acquire a serial number, and the serial number is what activates the application(s) to full use. But serial numbers are involved with licensed software, not Cloud subscriptions.
Redemption Code Help
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http://helpx.adobe.com/x-productkb/global/redemption-code-help.html