Also if there is a link I can use for one of those instant message chat supports (if Adobe offers that) can someone put it here? I keep following prompts on the website that look like they're sending you to someone who can help but all they do is send your in circles. I think Adobe should re-think that "promise" for support since even their phone lines don't have any option for Flash support or even an email address. Absolutely NOT a good company for customer support, that's for sure.
Thanks to anyone who may be able to help me, hopefully someone in the community will be better help than I've received so far!
