I've purchased LR5 online, downloaded it and now can't open it.
I'm being asked for a serial number, which has been provided. I'm also being asked for the original S/N??
I was only given have the one... this is the prompt I get back after entering the first "This is an upgrade serial number.The serial number from your previous version of Lightroom is reqiured'. It's a new computer and I've never owned LR before......
Can someone please tell me whats's going on here?
