I've been using the following steps to update and install Adobe Reader in an Enterprise environment. The following has been working just fine. I've updated from 11.0.03 to 11.0.4 to 11.0.5 to 11.06 to 11.0.7 using the following. However, this time around I'm getting the following message:
The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade path.
Any thoughts?
Note:
I've verified that I'm still on 11.0.7
This error messages comes up in the last step
msiexec /a AcroRead.msi TARGETDIR="C:\Rdr11AIP" PATCH="c:\temp_folder\AdbeRdrUpd11004.msp"
Steps I've been following:
In order to deploy via GPO, you need to create AIP (Administrative Installation Point) for Reader 11.0 and then patch that AIP with 11.0.04 to create AIP of 11.0.04
Method:
- 1. Extract Reader 11.0.4 exe via the following command line,
AdbeRdr11004_en_US.exe -sfx_o"<extraction_path>" -sfx_ne
- e.g. if you want to extract to c:\temp_folder
you should run the following command,
AdbeRdr11004_en_US.exe -sfx_o"c:\temp_folder" -sfx_ne
You should see the following six files in c:\temp_folder,
- ABCPY.INI
- AcroRead.msi
AdbeRdrUpd11004.msp
Data1.cab
- setup.exe
- Setup.ini
- 2. Now navigate to "C:\temp_folder" folder to create AIP for 11.0 in "C:\Rdr11AIP" and follow the wizard
msiexec /a AcroRead.msi TARGETDIR="C:\Rdr11AIP"
- 3. Now navigate to "C:\Rdr11AIP" to create AIP for 11.0.4 in C:\Rdr11AIP" and follow the wizard
msiexec /a AcroRead.msi TARGETDIR="C:\Rdr11AIP" PATCH=<"Path to 11.0.04 patch location">
for this example, "Path to 11.0.04 patch location" is going to be "c:\temp_folder\AdbeRdrUpd11004.msp"
So the command would be,
msiexec /a AcroRead.msi TARGETDIR="C:\Rdr11AIP" PATCH="c:\temp_folder\AdbeRdrUpd11004.msp"
- 4. You will see following files in your "C:\Rdr11AIP" folder,
- AcroRead.msi
Common
CommonAppData
program files
Win
Windows
5. Now copy the contents of this folder to your network location and link the AcroRead.msi file in the Group Policy Editor, you are now ready the deploy 11.0.04