So I bought the wrong software (Flash CS5 to upgrade Flash CS4 part of design premium).
Upon recommendation of an Adobe support member I must return said software upgrade as the serial number is not configured to be accepted.
Crud.
So in my haste to enjoy the "new" upgrade I entered the serial number into my account as one of my licensed products.
Now I need to remove it.
Any ideas as to how?
frustration has taken its toll......