Hello, I'm hoping someone can help with my problem.
I'm on a two year old Dell PC, Windows 8.
I recently installed this video capture card to work with Premiere. The card was installed properly, and the driver is up to date.
When I attempt to capture video, the video is very glitchy. Only a few frames of the video is seen in the capture window, then a black screen. The audio plays fine however. I am able to record the video, and despite not being able to see what I'm recording, it does work. After I stop recording, the full video file is available in my project folder with no glitches at all. What's going on here? Why can't I see what I'm recording?
I have verified that the card works fine in other programs. In Windows Movie Maker, I am able to view and record video no problem at all.
Any troubleshooting would be greatly appreciated.